Philippine Fisheries Development Authority – Central Office (PFDA-CO) successfully passed the surveillance audit for its International Organization for Standardization (ISO) 9001:2015 Quality Management System with zero non-conformities, on September 26, 2023 at the PFDA-CO Building, Diliman, Quezon City.
Led by Mr. Lionell Aala of TÜV Rheinland, the auditors assessed and evaluated the PFDA’s management system and its eligibility to maintain ISO certification. In addition, the auditors determined the ability and effectiveness of the agency’s management system to meet applicable statutory, regulatory, and contractual requirements and to ensure that the organization can achieve its objectives.
The assessment began right after the opening meeting led by PFDA Quality Management Representative Ms. Gina J. Reyes, where she introduced the auditees and participants for the audit.
The surveillance audit covered various organizational units and processes including the PFDA Top Management, Internal Quality Audit and Corrective Actions, Control of Documented Information, Project Site Operation Implementation, Construction Management, Operations Services, Corporate Planning, Information Technology, Administrative Services, and Technical Services.
During the closing meeting, auditors from TÜV Rheinland said that the PFDA-CO has maintained a good commitment to implementing ISO 9001:2015 and continues to improve customer satisfaction. The auditors also commended the awards, recognitions, and contributions of the PFDA in 2023.
With that, the third-party certification body highly recommended the maintenance of the PFDA-CO’s ISO certification which is good for another year.
The ISO 9001 certification provides customers reassurance that the organization has established an effective Quality Management System. ISO surveillance audits ensure that customers receive products and services that meet their requirements, and that consistent performance is being delivered by the agency.
(Mark Angelo N. Perez – Public Information Division)