Philippine Fisheries Development Authority – Central Office (PFDA-CO) has secured its sixth consecutive ISO 9001:2015 Quality Management System certification after successfully passing a surveillance audit on September 17, 2024, with zero non-conformities.
Auditors from TÜV Rheinland assessed and evaluated PFDA-CO’s core business process which focuses on project administration of fish ports covering project management, to determine its eligibility for maintaining ISO certification.
Moreover, the auditors assessed the agency's efficacy and capacity on system management to fulfill applicable, statutory, regulatory, and contractual requirements to guarantee that the agency can achieve its goals.
Ms. Rhene Rose Zara and Ms. Elisa Cruz of TÜV Rheinland, with Mr. Dahlan Nasution of TÜV Rheinland Indonesia (via teleconference), were this year’s auditors.
The assessment kicked off with the PFDA-CO Deputy Quality Management Representative (DQMR) Mr. Mc Christian Julius A. Macaranas II introducing the auditees and the participants for the audit.
The surveillance audit covered various organizational units and processes such as the PFDA Top Management, Internal Quality Audit and Corrective Actions, Control of Documented Information, Legal Division, Operations Services, Corporate Planning, Information Technology, Administrative Services, Financial, Technical Services Department, and the Public Information Division. Meanwhile, the audit for Project Site Operation Implementation and Construction Management was conducted on-site in the PFDA - Navotas Fish Port Complex.
At the closing meeting, the TÜV Rheinland auditors confirmed that PFDA-CO has successfully maintained an effective and robust management system that aligns with its policy objectives. They commended the agency’s excellent performance and its numerous awards and recognitions in 2024, affirming its consistent adherence to ISO 9001:2015 standards.
In addition, TÜV Rheinland recommended the continued ISO certification for PFDA-CO, ensuring its validity until next year.
Quality Management Representative (QMR) Engr. Danilo A. Axalan also acknowledged all of the PFDA-CO personnel for their dedication and hardwork in achieving ISO certification for the year 2024 despite the hardships and the challenges they faced.
“We really appreciate the findings. We acknowledge that there is really a need for us to improve.” Engr. Axalan said.
ISO surveillance audits ensure that customers receive products and services that are standard and consistent to the performance being delivered by the agency. With that, the ISO 9001 certification provides credibility that an organization has established an effective Quality Management System.
(Robert Gregory Q. Elardo - Public Information Division)